Although there were weaknesses with the conflict process of this organization, they had some very strong aspects of their conflict resolution process. The following is negotiation advice drawn from a case study of conflict resolution and management: To guard against acting irrationally or in ways that can harm you, authors of Beyond Reason: Using Emotions As You Negotiate Roger Fisher and Daniel Shapiro advise you to take your emotional temperature during a negotiation. It can also be viewed as a BandAid approach that doesn’t really get to the root of a conflict. While it will be impossible to identify every potential weakness of a crisis plan, some weaknesses may be more obvious. The ability to see a situation from someone else’s viewpoint, and to understand their needs, motivations, and possible misunderstandings, is critical to effective conflict management. This is the main claim of conflict/critical theory. Instead, they use other tactics to avoid the issue. WALTER JOHNSON 29 SEP 2017 CLASS. The strategy of “competing” as a means of gaining power and control stems from early childhood and is reinforced throughout our years in school and college. Weaknesses: Sometimes neither party really winds up with what he/she wants. Nevertheless, knowing the basic reasons a crisis management plan may fail or hinder successful resolution of the situation will help crisis management team members avoid those situations whenever possible. They are Social life is the dominance of one group over another, and politics is the rhetorical justification of that group's control. Common Weaknesses. Some people are naturally more empathetic than others, but empathy can be developed. People tend to use it … Conflict avoidance can manifest in many situations, whether it be personal relationships or in the workplace. There are five distinct conflict resolution styles that people use in team environments such as work, classroom settings or sports activities; however, not every style fits every situation. Some people handle conflict by criticizing and blaming the other person for the situation. Avoider: Avoiders tend to step away from conflict. Another weakness that we noted was that the doctor in charge had no training himself and instead relied on the office manager to handle all of the conflict. As I shared in my last blog post that a conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. Here are some of the pros and cons associated with conflicts: Cons Perhaps the biggest concern for leaders and executives is the toll a conflict can take on workplace morale. A conflict is a common phenomenon in the workplace. Mediation, conflict coaching and team interventions are a few of the conflict management strategies usually provided by human resources personnel. Strengths and Weaknesses of Conflict Theory. Avoidance The advantage of avoidance is that it can be useful if conflict will not produce a resolution toward the goal or the conflict is perceived as minimal. The word "conflict" sounds negative and it often is when it happens outside of work, but inside the workplace, it is not always a bad thing. They often keep their opinions to themselves in conflict situations so as not to continue or escalate the conflict. Conflict avoidance is when a person does not deal with the conflict at hand. Some of the strengths that I feel that I have when dealing with conflict are the ability to compromise, collaborate, cooperate, negotiate, and have vision. 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